Privacy Policy

Who we are

ClearStart Digital is a web development business based in Newtownards, Northern Ireland. When we refer to "we", "us", or "our" in this policy, we mean ClearStart Digital.

What data we collect

When you use our contact form, we collect:

• Your name
• Email address
• Phone number (if provided)
• Project type
• Your message

We do not use cookies or tracking scripts that identify individual users. We do use privacy-friendly analytics tools (Vercel Analytics and Vercel Speed Insights) that collect anonymous, aggregated usage data such as page views, referrer information, and performance metrics. These tools do not use cookies, do not track individual visitors, and do not collect personally identifiable information. Beyond this anonymous data and what you voluntarily submit through the contact form, we do not collect any other data.

How we use your data

We use the information you provide solely to respond to your enquiry and discuss your project. We will not use your data for marketing purposes unless you explicitly ask us to.

How we store your data

Your contact form submission is sent to us via email using Resend, a third-party email delivery service. We do not store your data in a database. Emails are retained in our inbox for as long as needed to respond to your enquiry.

Third-party services

We use the following third-party services:

• Resend — to deliver contact form emails. Their privacy policy is available on their website.
• Vercel — to host this website. Vercel may collect basic server logs (IP addresses, request times). Their privacy policy is available on their website.
• Vercel Analytics — to collect anonymous, aggregated website usage data (page views, referrers, browser and device type). This service does not use cookies and does not identify individual visitors.
• Vercel Speed Insights — to measure anonymous page performance metrics (load times, web vitals). This service does not use cookies and does not identify individual visitors.

Your rights

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request correction of your personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data

To exercise any of these rights, please contact us at the email address below.

Contact us

If you have any questions about this privacy policy or how we handle your data, contact us at: contact@clearstartdigital.co.uk

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.